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With so many posts about CRM that we have launched, you may not want to hear another word about this tool , but it is impossible not to if it continues to become so vital for online sales. This time, it's CallBell's turn - or Call Bell , as you prefer to call it - one of those many alternatives with WhatsApp integration and plans aimed at small businesses. How about you know him well? In this post, we highlight the key points to know and CallBell is your best CRM . What is CallBell? CallBell is a CRM integrated with WhatsApp, Facebook Messenger, Instagram and Telegram; with which you can centralize.
The messages that reach your company through different channels. It has the basic functions of any CRM: multi-agent and multi-channel system, in order to improve the team's communication flow, improve productivity and increase CU Leads your conversions. What are the advantages of this CRM for WhatsApp ? Multi-agent system It will not be necessary for your entire team to use a single device to respond to all your clients . Your advisors will be able to respond to messages that arrive via WhatsApp or Telegram from different mobile devices and anywhere.
![](https://www.canaddata.com/wp-content/uploads/2024/03/CU-Leads.jpg)
This does not involve having multiple numbers to be able to open the applications on different devices, but rather multiple agents can connect to one at the same time. The problem comes when Call Bell begins to vary the total cost of its plans depending on the agents that join the platform. That is to say, if you start with only 3 agents and end with 10, you will have paid an additional payment for each member who joined. Multichannel system As we said, this CRM for WhatsApp is also integrated with Facebook Messenger, Instagram Direct and Telegram , so you don't have to check application by application.
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